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Features

Everything a team inbox needs — across every domain

RelayRow is a multi-domain AI shared inbox: it receives mail for every domain you run, reads each message with the AI model you choose, routes it with no-code rules and drafts the reply — with every AI call metered to the credit.

Updated

The platform at a glance

Multi-domain inboxes

Every domain is a catch-all, so support@, billing@ or anything@ just works. Shared, personal, alias and no-reply mailboxes each get their own seats, signatures and forwarders.

AI triage

Spam and phishing scoring, then category, urgency, sentiment, language, intent and a one-line summary on every message.

AI replies

Off, Draft or Auto per mailbox. Replies use the mailbox’s knowledge base and the whole thread.

No-code automations

20+ conditions, AI yes/no questions and follow-up timers; actions from assign and label to Slack and webhooks.

Any AI model

OpenRouter, Anthropic, OpenAI, Gemini, Groq, DeepSeek, Mistral, xAI, Together or any OpenAI-compatible API.

Metered AI credits

Real token cost converted to credits per workspace, with an append-only ledger, caps and CSV export.

Workspaces and roles

Each workspace runs its own domains, mailboxes, rules, knowledge and team, with owner, admin, domain admin and operator roles. Workspaces never see each other’s mail.

Secure by default

Verified webhooks, keys in Supabase Vault, row-level security on every table and sandboxed HTML email.

RelayRow in numbers

Mail servers to run0 — mail arrives by MX record and webhook
Addresses per domainUnlimited (every domain can be a catch-all)
AI providers built in10, plus any OpenAI-compatible API
Automation conditions20+, including AI yes/no questions
AI reply modesOff · Draft · Auto (confidence threshold)
AttachmentsUp to 10 MB per outbound message

Feature questions

Is RelayRow a help desk or a shared inbox?
A shared inbox. Your team works in normal email threads — assigned, labelled and answered together — without ticket numbers or a customer portal. AI and automations do the sorting a help desk would make you configure by hand.
Does it work on mobile?
Yes. RelayRow is a responsive web app with a mobile tab bar, so the inbox works in any modern phone browser.
Which channels does RelayRow support?
Email. RelayRow focuses on doing email across many domains well, and connects to the rest of your stack through Slack notifications and signed webhooks.
🚀 Ready when you are

Run every inbox from one place.

Connect your first domain in minutes — no mail server, no IMAP, no glue code. AI and automations included.