Automatic fallback
If the pinned provider fails, the call moves to the next enabled provider instead of failing the email.
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Any AI model for your inbox — chosen per feature
RelayRow does not lock your inbox to one AI vendor. It connects to OpenRouter for hundreds of models, or directly to Anthropic, OpenAI, Gemini, Groq, DeepSeek, Mistral, xAI, Together or any OpenAI-compatible API — and lets you pick a different model for each job, with automatic fallback and every call metered at its real token cost.
Updated
One model per job
Each AI feature has its own routing: a pinned provider and model, temperature, token limit and fallback.
| Feature | What it does | Typical choice |
|---|---|---|
| Triage | Spam, category, urgency, sentiment, intent, summary | Fast, low-cost model |
| Replies | Drafts and auto-replies from your knowledge | Strongest model you trust |
| Rules | Yes/no questions inside automations | Fast model |
| Extraction | Pulls fields out of messages for rules | Fast model with structured output |
| Writing assistant | Improve, shorten, change tone, translate | Mid-size model |
| Summaries | Thread summary, key points, next step | Mid-size model |
| Knowledge embeddings | Retrieval over your knowledge base | An embedding model |
Choice without chaos
Real-cost metering
Token cost is converted to credits per workspace wallet, with an append-only ledger.
Spend controls
Monthly caps, a minimum per call, and the option to block AI when a wallet is empty.
Usage you can audit
Every call is logged by feature, provider, model, mailbox and rule — exportable to CSV.
Keys in a vault
Provider keys are stored in Supabase Vault and never reach the browser.
New models, no migration
Switch a feature to a newer model in AI Studio; nothing else changes.
Supported providers
| Aggregator | OpenRouter (hundreds of models, live pricing) |
|---|---|
| Direct | Anthropic, OpenAI, Google Gemini, Groq, DeepSeek, Mistral, xAI, Together AI |
| Custom | Any OpenAI-compatible endpoint |
AI model questions
Can I use Claude, GPT or Gemini for my shared inbox?
Yes. Any of them — directly or through OpenRouter — and a different one per feature if you like.
What happens if an AI provider is down?
RelayRow falls back to your other enabled providers for that call, unless you switch fallback off for the feature.
How is AI usage billed?
In credits converted from the provider’s real token cost. Plans include monthly credits; admins can top up, cap or block spending.
Related
- AI email triageAI email triage that scores spam and phishing, then labels every message with category, urgency, sentiment, language, intent and a one-line summary.
- AI email repliesAI replies to customer emails using your knowledge base and the whole thread. Choose Off, Draft or Auto per mailbox, with a confidence threshold.
- PricingRelayRow is free during early access. Paid plans will be priced per workspace, with team seats and monthly AI credits included — no per-seat fees.
🚀 Ready when you are
Run every inbox from one place.
Connect your first domain in minutes — no mail server, no IMAP, no glue code. AI and automations included.